1 Topic by drax

  • drax
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  • Registered: 2010-02-10
  • Posts: 11

Topic: Error - With brand new install

Installed Magento using the Nublue Magento install last night, left it to do its thing.

trying to access certain pages brings up this error.

There has been an error processing your request

Exception printing is disabled by default for security reasons.

Error log record number: 648561916


Anything I need to have enabled on the hosting to get this damn thing to work? I never seem to have any luck with magento

Last edited by drax (2010-03-11 18:39:50)

2 Reply by drax

  • drax
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  • Registered: 2010-02-10
  • Posts: 11

Re: Error - With brand new install

I think I've rectified this.

In Plesk, Hosting Setup - PHP was set to safe mode.

Un-checked that, seems to have fixed the problem for now. I hope this helps anyone else in the future smile

3 Reply by NuBlue-Luke

  • NuBlue-Luke
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  • From: Lancaster UK
  • Registered: 2009-06-02
  • Posts: 8

Re: Error - With brand new install

Hi Drax,

Glad you found the source of the issue.

The new error reporting in magento, although secure, is not very helpful. if you check the /var/reports/error_number file you'll usually see something along the lines of

"SAFE MODE restriction in effect"

Which points to safe mode being on for the domain name.

NuBlue-Luke's Website